eLG aims at digital transformation at grassroots level | Sunday Observer

eLG aims at digital transformation at grassroots level

The launch of the eLocal Government Solution. From left: Program Manager, Re-engineering Sri Lanka, ICTA, Thusha Mukunthan, Minister of Provincial Councils and Local Government, Faizer Mustapha, Minister of Telecommunication and Digital Infrastructure, Harin Fernando and Chairperson, ICTA, Chithranganie Mubarak.
The launch of the eLocal Government Solution. From left: Program Manager, Re-engineering Sri Lanka, ICTA, Thusha Mukunthan, Minister of Provincial Councils and Local Government, Faizer Mustapha, Minister of Telecommunication and Digital Infrastructure, Harin Fernando and Chairperson, ICTA, Chithranganie Mubarak.

The Information and Communication Technology Agency (ICTA) of Sri Lanka and the Ministry of Provincial Councils and Local Government unveiled the eLocal Government Solution (eLG) at the BMICH last week.

Minister of Provincial Councils and Local Government, Faizer Mustapha, Minister of Telecommunication and Digital Infrastructure, Harin Fernando and Chairperson of the ICTA, Chithranganie Mubarak and officials representing these institutions were also present.

The system was expected to be implemented by 30 local authorities at the time of unveiling and will progress towards including all 341 local authorities in the future.

Chairperson, ICTA, Chithranganie Mubarak said, “The initiative is a timely one at a time when the country’s digital adoption is growing rapidly. Our responsibility as the premier institution for Information and Communication Technology in the country has been to ensure that access to digital services and infrastructure is made available to the masses and not restricted to the urban areas and demographics.”We remain committed to our vision of bringing solutions such as this to the grassroots levels of society and the local governments is the best place to start in our view. We are confident the new solution will not only enhance the user experience but also spearhead the digital revolution taking place in Sri Lanka,” she said.Minister of Provincial Councils and Local Government, Faizer Mustapha said, “We have always shown great interest in the development of this solution to establish an environment that is more citizen-friendly, hassle-free and transparent for citizens when dealing with Pradeshiya Sabhas, Urban and Municipal Councils.

“Naturally, these benefits must be achieved by enhancing the processes in place and introducing aspects such as cashless transactions. The eLG solution and the intervention of ICTA and the Ministry of Telecommunication and Digital Infrastructure are timely and opportune in this regard,” he said. Minister of Telecommunication and Digital Infrastructure, Harin Fernando said, “The Ministry of Telecommunication and Digital Infrastructure take it upon itself to be vigilant with regards to opportunities that present itself for the creation of a fully-fledged digital economy in line with the government’s initiative in this direction.

“The partnership with the Ministry of Provincial Councils and Local Government is a prime example of the digital readiness of our Ministry. We are optimistic regarding the viability of this project and other similar projects to overcome technological barriers and transform the citizen experience for all Sri Lankans,” he said.

Heralded as a progressive move towards the promotion of digital nativity in the government through facilitation of digital access to public services, the solution aims to assist the public in setting their assessment taxes, obtaining certificates (business and trade related) and permits (construction and other) as a first step.

The highly scalable solution is further expected to introduce other avenues of public service access to citizens introducing unmatched convenience and efficiency to the largely archaic present mechanisms.

Similar deployments of digital platforms are common in the commercial landscape of the modern world and as of recent years has been ubiquitous in the region and in Sri Lanka with many industries yielding to the enhanced user convenience and experience of digitization.

Governments of the developed world too have long since recognized the importance of leveraging digital technologies to ease the experience of their citizens. It is in this context that ICTA and the local authorities are pursuing solutions such as the eLG solution to keep pace with the global progression towards a digitized reality dubbed the ‘new normal’. 

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