Classic Travel bags award | Sunday Observer

Classic Travel bags award

21 February, 2021
Classic Travel officials receive the award.
Classic Travel officials receive the award.

Classic Travel won a Restart Resilience Award under the service sector, large category, at the SLIM Brand Excellence Awards 2020 recently. 

“We are delighted and honoured to have been recognised by SLIM for our enduring spirit and our pursuit of excellence in superior customer experiences. While being deeply affected by the many implications of the Covid-19 pandemic in Sri Lanka, which brought the global travel industry to a deafening halt, Classic nevertheless strived hard to offer an uninterrupted service to its customers.

As we come back bolder and stronger in the new normal, we will continue to invest our efforts in maintaining consistently good customer services through an enhanced travel service portfolio,” said CEO, Classic Travel, Shiham Imamudeen.

The stringent awarding process evaluated numerous financial and operational areas, including the company’s response to mitigate the impact of the pandemic on its internal and external stakeholders, how it minimised the impact of operating efficiencies across the organisation, its revised process and strategy, performance during the crisis and its business continuity plan for future crises. Winners were chosen across four categories; consumer goods, service sector, consumer goods SME, and service sector SME.