People’s Leasing Company PLC’s (PLC) digital process enablement and tech innovation initiatives were recognised at the National Best Quality Software Awards (NBQSA) – organised annually by the British Computer Society (BCS) Sri Lanka.
PLC won the Special Award for Best Digital Process Enabler of the Year, along with a Merit Award for In-house Development, recognising the “PLC TOUCH” integrated total solution, which is PLC’s seamless integrated digital touch point for all customer needs.
The awards were presented to PLC at the NQBSA Awards Ceremony and were accepted on behalf of the company by DGM, ICT, Prabath Gunasena. PLC was the only non-banking financial institution to win such recognition.
CEO at PLC, Shamindra Marcelline said, “Our journey into digital transformation began in 2021, driven by our unwavering commitment to our customers. We recognised the evolving shifts in consumer behaviour and needs within the rapidly changing digital landscape.
Understanding the potential of digital enablement for streamlining processes and enhancing service delivery, we have remained at the forefront of the industry in terms of innovation, adoption, and implementation of digital solutions for our valued customers,” he said.
The NQBSA Awards are competitive, with each candidate being rigorously scrutinised by an independent panel of judges. DGM, ICT at PLC, Prabath Gunasena said, “The category for Best Digital Process Enabler is an open category, which means that we were not only competing against our peers in the NBFS arena but also against big banks and major players from other diverse sectors that may or may not be related to finance.
