SLT-Mobitel Enterprise’s Premium Contact Centre solution powered and managed by the Avaya Inaipi Cloud boosts productivity and delivers personalised interactions tailored to meet the evolving needs of enterprise customers.
The solution was launched at Cinnamon Lakeside recently. Enterprise customers including large, medium and Government entities were present. SLT-Mobitel representatives, including, Chief Business Officer, Enterprise Business, Lakmal Jayasinghe, Chief Marketing Officer, Prabhath Dahanayake and Chief Network Officer, Mangala Samarajeewa and SLT-Mobitel officials were present.
Avaya representatives attending the event included Chief Marketing Officer, India and SAARC, Adarsh Kaul, Sales Engineering Head, South India and SL, Bhavesh Vora, Territory Manager Prem Kumar Balaji, and, Sales Engineer – Sri Lanka and the Maldives Sajith Thrimavithana. Partners supporting the solution such as KBSL Information Technologies Limited and Sumathi Information Technologies were also present.
The advanced cloud-based contact centre solution is designed to revolutionise the way enterprises interact with their customers, offering a seamless experience across the entire customer journey. The Avaya InaipiCloud, hosted in SLT-Mobitel’s Data Centre, features a comprehensive, integrated, and open cloud architecture with scalability, security, and in-depth analytics capabilities.
SLT-Mobitel Enterprise remains committed to #DoBusinessBetter by providing cutting-edge solutions that enable businesses to thrive in the digital era. With SLT-Mobitel Enterprise’s Premium Contact Centre solution powered by the Avaya Inaipi cloud, enterprises can prioritise #BusinessIntelligence, elevate their customer interactions, deliver personalised experiences, and stay ahead in today’s competitive business landscape.
