Ceylinco Life has been adjudged the ‘Best Life Insurance Company in Sri Lanka’ in 2023 by World Finance. This title has been conferred on the company for the 10th consecutive year.
Ceylinco Life is the only life insurance company in Sri Lanka to consistently win this award.
The World Finance award places Ceylinco Life in the company of global giants such as MassMutual (USA), Aviva (UK), Canada Life (Canada), TAL (Australia), Swiss Life (Switzerland), CNP Assurances (France), China Life Insurance Group (China) and Max Life Insurance (India), that were named the best life insurance companies in their respective countries by the magazine at its 2023 awards.
The World Finance award recognises Ceylinco Life as an organisation that is committed to continuously improving its overall processes, efficiency and relationships to serve customers better.
Winners are chosen after a stringent assessment of multiple aspects of operational performance including underwriting processes and process efficiency; policy maintenance – the process of reviewing clients’ policies, appropriateness of coverage and cost per policy; exposure to risk; customer retention rate; time taken to settle claims; new customer acquisition rate and financial stability – premium income, market share, life fund and company profits.
