Dialog Axiata PLC, a telecommunications provider in Sri Lanka, has embarked on a transformative journey of digital innovation in collaboration with John Keells IT.
This partnership, characterised by both completed projects and ongoing engagements, showcases the vision of both organizations to drive efficiency, streamline operations, and embrace digital excellence.
The partnership began with a series of successful projects aimed at addressing immediate pain points within Dialog’s operations.
Through focused process automation initiatives, John Keells IT helped Dialog streamline procurement, finance, and sales processes, resulting in a remarkable improvement in efficiency across key operational areas.
Recognising the challenges posed by the vast volume of data within Dialog’s SAP S/4HANA instance, John Keells IT proposed and successfully implemented a comprehensive data archival solution. By implementing a comprehensive data archival solution, Dialog experienced improved performance, efficient management of storage and database memory, and maximised utilisation of infrastructure resources.
This initiative not only optimiaed operational efficiency but also laid a robust foundation for future scalability and growth with sound cost controls.
Ramesh Shanmuganathan, CEO at John Keells IT, said, “We are pleased to collaborate with Dialog Axiata on their transformative digital journey.
“Our success with Dialog underscores our commitment to delivering and sustaining solutions and services at the highest standards. At John Keells IT, we pride ourselves on our ability to understand and address the unique challenges faced by our clients, and we are dedicated to driving innovation and success for our partners. Together with Dialog, we are confident in our ability to continue delivering exceptional value and driving growth in the digital era.”
John Keells IT’s role as the SAP Managed Services Partner ensures comprehensive support, proactive monitoring, and routine maintenance of Dialog’s SAP landscape.
Asela Perera, Group CIO Dialog Axiata said, “The success of Dialog Axiata’s initiatives, powered by the expertise and partnership of John Keells IT, highlights the transformative potential of strategic collaborations in navigating the digital landscape. As both organizations continue to leverage synergies and drive innovation, this reaffirmsour commitment to collectively redefine industry standards and empower businesses to thrive in the digital age.”
