Title: Master Guide on Hospitality
Author: Subodha Angammana
Publisher: Samudra Book Publications
Drawing from years of expertise in the hospitality industry, the author offers a comprehensive guide for students, professionals and enthusiasts alike. From the moment guests check in until their departure, every moment during their stay is an opportunity to leave a lasting impression. Through practical advice, this book explores all areas of guest engagement, service excellence, and the importance of attention to detail.
The 256- page guide covers topics ranging from basics for housekeeping staff, hospitality reservations, basics for restaurant stewards, responsible service of alcohol, principles and methods of cookery, food hygiene for hospitality staff and occupational health and safety manual for hospitality staff .
With a multifaceted background spanning hospitality, catering, and military service, Flight Lieutenant Angammana showcases his versatility and expertise in the industry through his latest work.