As a recent gem in the city’s hospitality crown, The Sheraton Colombo, part of the world’s largest hotel chain Marriott International, promises an experience of unparalleled luxury and service to each guest.
The Sheraton Colombo takes pride in showcasing Marriott International’s commitment to heartfelt care, innovation, and distinct ability to build a global community ensuring their hospitality is truly unmatched.
In a recent interview with The Sunday Observer, the Sheraton Colombo’s General Manager Rahul Main delves into the hotel’s uniqueness, from tailored services for business travellers to its commitment to sustainability initiatives.
Q: With many new hotels in the city, how does Sheraton Colombo plan to stand out amidst competition? What strategies or unique offerings/unique amenities or services do you have in place to ensure your hotel remains the preferred choice for guests?
Sheraton Colombo’s General
Manager Rahul Main
A: As the second Sheraton hotel to open in Sri Lanka, Sheraton Colombo Hotel aims to provide the brand’s signature warm hospitality, curated premium spaces and experiences that distinguishes it from other hotels in the city.
We take pride in showcasing Marriott’s commitment to heartfelt care, innovation, and distinct ability to build a global community ensuring our hospitality is truly unmatched.
All 320 rooms at Sheraton Colombo feature stunning ocean views. These rooms are not only spacious and stylishly designed but also equipped with modern amenities and smart technology for a seamless and personalised guest experience. The Hotel offers a range of room categories, from Deluxe room, Sheraton Club Room, to the Junior Suite, Executive Suite, and Presidential Suite, to choose from, each with its unique specifications meeting diverse guest needs.
Dedicated to culinary excellence,the Sheraton Colombo Hotel boasts dining options such as the Colombo Kitchen, the Ceylon Bake Shop and the Colpetty Lounge.
The Colombo Kitchen caters to a wide range of tastes and preferences, serving regional, Asian, and international cuisines along with a breakfast buffet and Sunday brunch. The Colpetty Lounge focuses on community and fosters a sense of belonging, creating one of the finest social spaces in Colombo. Our Colombo Bake Shop is an artisanal bakery for guest to indulge in a sweet or salty snack,
The Shine Spa at Sheraton Colombo welcomes guests to experience an extraordinary journey of relaxation with a range of services including soothing body wraps, rejuvenating foot baths, invigorating fitness classes and refreshing facials.
At Sheraton Colombo Hotel, Marriott Bonvoy members will enjoy exclusive access to the Club Lounge. The scheme is part of the world’s largest loyalty program and we endeavour to elevate the stay of our most valued patrons.
For discerning travellers seeking an unparalleled hospitality experience, Sheraton Colombo Hotel stands as a beacon of excellence in the heart of this vibrant city.
Q: How does the hotel accommodate the needs of business travellers, such as meeting facilities, high-speed internet access, and business support services?
A: Sheraton Colombo Hotel serves as a premier destination for business travellers, providing a sanctuary for productivity and uncompromised hospitality. Our vision is to create a vibrant hub where connections are forged, communities are nurtured, and professionals thrive.
We understand the unique demands of business travellers and have curated an exceptional array of facilities to cater to their needs. The Hotel boasts four well-appointed meeting rooms and a resplendent ballroom, equipped with state-of-the-art amenities to ensure productive discussions and successful events. Additionally, our exclusive Club Lounge features a private meeting room and a sophisticated boardroom, providing an intimate and refined setting for discreet business gatherings.
Recognising the importance of flexibility, Sheraton Colombo Hotel’s welcoming lobby is designed with versatile meeting spaces, perfect for impromptu discussions or casual business interactions.
Our 24-hour in-room dining service ensures that guests can work uninterrupted, without sacrificing culinary indulgence.
We provide high-speed Wi-Fi throughout the premises, enabling our guests to stay connected and work efficiently. The 24-hour business centre, located in the lobby, is equipped with comprehensive amenities, catering to all professional requirements. To achieve a harmonious balance of work and relaxation guests can rejuvenate at our state-of-the-art fitness center or indulge in the sanctuary of the spa, to remain energised and focused throughout their stay.
Sheraton Colombo Hotel promises an exceptional experience through its commitment to excellence. It offers a comfortable, luxurious stay with consistent global standards and the expected high-quality service. Convenient features including mobile check-in and the Marriott Bonvoy loyalty program, along with personalised service for members and ambassadors, to ensure guests feel valued. Sheraton Colombo Hotel’s dedication to exceeding expectations reinforces its reputation as a premier hospitality brand.
Q: What sustainability initiatives does Sheraton Colombo have in place, and how do you integrate eco-friendly practices into your operations?
Sheraton Colombo Hotel is deeply committed to sustainability and corporate social responsibility. It is a reflection of the ethos of Marriott International, our parent organisation, which has set forth ambitious 2025 Sustainability and Social Impact Goals in alignment with the UN Sustainable Development Goals.
At Sheraton Colombo Hotel, we strive to uphold these goals in every aspect of our operations. We believe in empowering local communities where we operate by providing opportunities for education, employment, and economic advancement. We are dedicated to responsible operations, setting stringent targets for ethical sourcing, waste reduction, and efficient utilisation of natural resources such as water and energy.
We are actively working towards sustainability by eliminating single-use plastics such as residential bath amenities, straws, and disposables. The Hotel has also implemented energy-saving initiatives including the use of LED lighting and energy-efficient appliances. In addition, we promote water conservation, waste reduction, and recycling programs to minimise our environmental footprint contributing to a greener future.
Our commitment to sustainability extends beyond mere compliance. It is integrated into our daily operations and business practices. We are dedicated to creating a positive impact on our community, promoting social good, and minimising our environmental footprint. This commitment ensures that our guests, employees, and local communities can take pride in choosing Sheraton Colombo, knowing that they are contributing to a sustainable future.
Q: Can you share with us upcoming events or promotions that guests should be aware of during their stay
A: The daily multi-cuisine dinner buffet at the Colombo Kitchen serves an extensive spread of delectable dishes from around the world. Diners can embark on a culinary journey, from classics to mouth-watering items, making it an ideal choice for families, groups, and food enthusiasts seeking an enjoyable dining experience.
The High Tea at Colpetty Lounge presents a quintessential experience. Guests can savour an assortment of delicate finger sandwiches, freshly baked scones, pastries, and an extensive selection of premium teas. The sophisticated yet relaxed atmosphere is perfect for catching up with friends or taking a moment to unwind amidst the bustle of the city.
The Bagels and Beverages at Colpetty Lounge is ideal for guests seeking a quick yet satisfying lunch during work hours. Diners can indulge in a variety of freshly baked bagels accompanied by an array of savoury fillings and spreads, complemented by a selection of refreshing beverages. The casual and cozy setting of the lounge also provides a comfortable respite to indulge in attractive happy hour deals.
Our renowned Ceylon Bake Shop has introduced an innovative offering – the city’s first-ever flat croissants. Guests and visitors are invited to indulge in our coffee and flat croissant promotion, a perfect pairing of exceptional flavours.
