OpenAI-powered assistant provides personalised answers on construction materials, regulatory compliance, building plans:
Alumex PLC, an aluminum extrusion brand in Sri Lanka, has relaunched its official website, alumexgroup.com powered by AI, to provide a convenient, personalised experience.
The new website features intuitive navigation that prioritises aesthetics and usability, highlighting Alumex’s innovative and cutting-edge portfolio.
Featuring improved navigation and a customer-centric approach, the standout feature of this website is Alunov, a pioneering AI-powered Virtual Assistant – a first for the industry, that redefines how customers interact with the brand.
The OpenAI-powered assistant provides customers personalized answers about construction materials, regulatory compliance, building plans, and much more. Whether you’re searching for architectural solutions, browsing detailed product specifications, or seeking personalised recommendations, Alunov streamlines your experience.
The AI-driven features streamline navigation and foster deeper engagement. Users can easily locate dealers, access customer support, and discover innovative solutions, all within a seamless interface that prioritises convenience and efficiency.
The goal is to make every interaction online a delightful experience — one that customers love, remember, and even refer to others.
Managing Director of Alumex PLC, Pramuk Dediwela said, “This intelligent platform, designed with customers at its core, represents our dedication to harnessing technology for a better customer experience. By integrating advanced AI capabilities into our new website, Alumex is setting new standards for interaction and service in the aluminium industry.
“The seamless interaction not only simplifies the customer journey but also exemplifies Alumex’s commitment to innovation and advanced technology,” he said.
