Dubai, UAE: Emirates has again won ‘Best Airline in the World’ at the ULTRAs 2024 Awards.
The airline was recognised by thousands of global travellers for its exceptional products, innovative services and superb value-for-money experiences on offer. Emirates’ ‘fly better’ travel experiences have also been recognised by more than 20 awards this year, including ‘World Best Airline’ by Telegraph Travel, ranking first amongst 90 global carriers; and ‘Best Airline’ by The Times and Sunday Times Travel Awards.
The ULTRAs recognise travel leaders in multiple categories with winners determined from the votes of a global network of active and affluent travellers. Ultratravel is an independent magazine with a global circulation of 1.2 million active travellers.
The award was received by Emirates Senior Vice President Commercial Operations in Europe and the Americas, Thierry Aucoc and, Emirates Divisional Vice President in the UK, Jabr Al-Azeeby at a ceremony at Kensington Palace in London last week. The event was attended by leading members of the travel industry and other guests.
President of Emirates Airline, Sir Tim Clark said: “We’re delighted to be recognised as ‘Best Airline in the World’ by the prestigious ULTRAs. Our investments in product and services, in our people, training and technology, all aim to elevate the travel experience at every step of the journey so our customers truly ‘fly better’, and we’ll always work hard to raise the bar for them.

Emirates Divisional Vice President in the UK Jabr Al-Azeeby (left) and Thierry Aucoc, Emirates Senior Vice President Commercial Operations in Europe and the Americas (right) receive the award.
Our multi-billion dollar nose-to-tail refurbishment program will see over 200 aircraft receive fully refreshed interiors that will take the Emirates experience to even greater heights. Thank you to our loyal customers, and we’ll keep moving forward at pace to offer the very best in international air travel.”
In the last year, the Airline rolled out eight fully refurbished aircraft with refreshed interiors (3 A380s, 5 Boeing 777s) as part of its US$ 4 billion retrofit program; invested US$ 11 million to open new lounges for premium customers in London Stansted and Jeddah as well as refurbished the existing facility at Paris Charles De Gaulle; and opened experiential travel stores in Hong Kong, London, and Paris.
Emirates also expanded its global network with the restart of services to Phnom Penh in Cambodia via Singapore, and announced new routes to Bogotá via Miami, and Madagascar via the Seychelles.
Emirates operates the world’s largest fleet of wide-body Boeing 777 and Airbus A380 aircraft.
The airline recently launched a new collaboration with Spotify – the world’s most popular audio-streaming subscription service – to offer customers a wide array of podcasts and playlists in the sky.