Sunday, 10 Sep 2023
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by Hemantha Kulatunga
There is no argument that a mobile phone is an extremely useful tool, and nobody will dispute this fact. However, any advanced technology that provides such benefits can invariably produce a damaging negative influence in the hands of undisciplined youth as well.
The impact, both positive and negative, created by the misuse or misappropriation of mobile phones and through...
The word ‘discipline’ is a positive concept, although it is frequently associated with negative undertones. Many people think it is the role of both parents and teachers to discipline their children, although lately in Sri Lanka, the latter has been under tremendous pressure to discipline students both in the classroom and away.
How should teachers handle misbehaving...
The theme of Universal Children’s Day in 2022 was equality and inclusion for every child. The UN Agreement on the Rights of the Child protects all children, regardless of class, colour, faith, or ethnicity, and guarantees them the rights outlined in the agreement, which Sri Lanka adopted in 1991.
Sri Lanka approved the Children’s Charter a year later to ensure that the...
In today’s interwoven world, technology plays a pivotal role in transforming societies and improving public service delivery. Developing countries, with their unique challenges and limited resources, can greatly benefit from leveraging technology to enhance public service delivery. Technology-based public services have the potential to bridge developmental gaps, empower...
After four years, Sri Lankans have eagerly and peacefully celebrated the Sinhala and Tamil New Year festivals without any external disruptions in 2023. The last time the country celebrated New Year’s festivals without hindrance was in 2018.
The year 2019 was marred by the Covid-19 pandemic that started at the end of March that year with the identification of the first...
by Hemantha Kulatunga
Seemingly, technology is dominating sales around the world. Yet, regardless of the effectiveness of digitised workflows, nothing...
In the modern world, in almost all developed countries and even in many developing countries, the image of the ageing, weathered...
Test marketing is a strategy companies use to check the viability of their new product or a marketing campaign before it is...
The spread of misinformation and disinformation have emerged as a major threat to the Sri Lankan society more than ever before in...
Business risk analysis in a new startup
Starting a new business is a bold endeavour that comes with excitement and potential, but also significant challenges and...
Starting a business can be exciting and rewarding. Yet, it can also be fraught with daunting challenges and possible potholes....
Talent and skill outflow, also known as “brain drain”, refers to the emigration of skilled and talented individuals from one...
Starting a business can be exciting and rewarding. Yet, it can also be fraught with daunting challenges and possible potholes....
Although the gruesome economic and political situation that prevailed a year ago has subsided to a reasonable extent and a...
The world is rapidly transforming into a more digitalised place, making cyberspace even more important in many aspects of...
The digital revolution has not only radically changed the world from what it was but also permeated every aspect of human...
Small and Medium-sized Enterprises play a crucial role in the economic development of Sri Lanka.They make the highest...
Wikipedia describes “corruption” as a form of dishonesty or a criminal offence undertaken by a person or organisation that is...
Cross-training, or “multi skilling,” is a term that refers to the process of educating employees on multiple skills and...
Sales revenue is no longer about the solo effort of a sales team within an organisation. The customer’s engagement in buying has...
Talent acquisition in Sri Lanka, like in many countries, presents unique challenges and opportunities. The issue existed long...
Sales forecasting plays a vital role in the success of any business, enabling organisations to anticipate market trends, plan...
During the past few years, throughout the world, social selling has emerged as a powerful approach in the sales and marketing...
The conventional filing cabinets, ledgers, and the like are gone now. The analogue business world that prevailed for many decades...
In today’s digital landscape customer data is a valuable asset. Striking a balance between customer centricity and data privacy...
Leadership and teamwork are inseparable elements that fuel success in any organisation or endeavour. They are...
Technically, the work culture of an organisation is the common set of values, ideas, and attitudes of employees that guide such...
The happiness and cheerful outlook of a sales team play one of the most crucial roles in the overall success of an organisation....
The plight of State-Owned Enterprises (SOEs) has been in hot discussion for many years due to the significant burden they have...
A decade ago, if someone asked, “What is a great customer experience?” My answer as an experienced subject specialist would have...
Entrepreneurship and having regular employment are two different career paths that offer different benefits and drawbacks. While...
The Sinhala and Hindu New Year is typically the busiest time for retailers around Sri Lanka as customers spend money lavishly on...
Unqualified sales leads cost you and your company more than only time; you also miss out on superior sales possibilities....
Leadership theories describe how and why unique individuals become leaders. They stress the character traits and acts that people...
Learning and practising how to communicate successfully with people who have different communication styles than you do will lead...
Sri Lanka has been in the grip of an acute economic crisis currently, and the incumbent Government, sadly, sans any assistance...
Has anyone ever heard children say that when they grow older, they want to be sales managers? The answer is a big negative. They...
A training presentation provides information and guidance to an audience and discusses the experiences of the trainer and the...
Every audience is different: some make a lot of noise, some give standing ovations, and some remain as stiff and decorous as...
With the prevailing and ever-increasing flow of information in society, selling services or products is becoming a growing...
Transactional leadership is a style that focuses on creating clear expectations and providing rewards or consequences based on...
Wikipedia describes consumer behaviour as the study of individuals, groups, or organisations and all activities associated with...
Affiliative leadership is a leadership style that emphasises creating strong emotional bonds and a positive work environment for...
Personal selling is a powerful tool for reaching and converting potential customers. It allows salespeople to build relationships...
Empowerment in leadership refers to the process of giving individuals or groups the authority, resources, and support they need...
Last week, we discussed the benefits of a public relations campaign for a small business and compared the pros and cons of that...
Public relations campaigns are also an important tool to build and enhance relationships with customers. They are enormously...
Outside-in businesses rely on marketing to help them be more customer-focused and improve direct communication with customers....
Sri Lanka is one of the many civilized nations throughout the world that adhere to the Latin maxim “ignorantia legis neminem...
How managers lead their teams to achieve a common goal has a direct and distinct impact on performance.Research has revealed that...
Traditionally, selling appears to a layperson as an individual effort in which only the engrossed salesman is accountable for the...
In my long career in sales, I have spent a considerable amount of time as a field sales representative. During this period, I...
Every salesperson is aware that their own success will be significantly impacted by the calibre of their sales manager. During...
Measuring the performance of a sales manager is a challenging task for many business organisations. They are officially...
Unquestionably, the sales performance of an organisation is the most critical difference between success and failure. A high-...